Responsibilities:
- Resolve customer queries and pre-sales issues
- Provide product knowledge and support
- Process payments, assist with orders, and address complaints
- Improve customer experience and build loyalty
Skills Required:
- Excellent communication and problem-solving skills
- Ability to adapt to customer needs and maintain a professional tone
- Proficient in CRM systems, ticketing systems, and call tools
- Customer-centric approach with a focus on providing exceptional service
Type:
Inbound & Outbound
Experience:
1 year in Customer Care
More Information
- Experience Level Junior
- Total Years Experience 1
- Qualifications Bachelor